SHIPPING POLICY

Shipping Destinations: We currently ship to all 50 states within the US. Please note that for security reasons and to ensure the safe arrival of your jewelry, we are unable to ship to PO Boxes.

Processing and Delivery Times All of our pieces are handled with the utmost care.

• Order Processing: Our team typically prepares and fulfills orders within 1–3 business days.

• Shipping Duration: Once fulfilled, ground shipping typically takes 3–5 business days, depending on your local carrier.

• Tracking: You will receive a tracking number via email as soon as your order has been dispatched.

Secure Delivery: To protect your purchase, all orders over $500 will require a signature upon delivery. We recommend shipping to a location where someone will be available to receive the package personally.

Carriers: We partner with reliable carriers, including UPS and FedEx, to ensure your jewelry arrives safely and on time.

Customer Support: If you have any questions regarding shipping or the status of your order, please reach out to us at support@jewelcreationsny.com. Our customer service team aims to reply to all inquiries within 48 hours and will always respond within 5 business days.